Terms and Conditions

 

When placing an order with Sweet Creations Stoke all orders are subject to the following terms and conditions.

 

 

Orders

Sweet Creations will produce your order to the design and specifications you have chosen. All pictures and descriptions are to give you a general idea of the product. As all our products are handmade when ordered some specifications can alter.

 

 

Payment

Our products are only available to order in the uk and are charged in Gbp.

Packaging and delivery is included in all the items on our website, no extra charges will be made, the price you see is the price you pay.

 

 

Delivery

All our products are delivered to you by courier, the estimated delivery time is 3-5 working days.

Next day delivery is available at an extra charge of £4.00.

 

 

Complaints

If for any reason you are unsatisfied with the service provided by us, please contact us within 3 working days of receipt of your order. Complaint needs to made in writing to sweetcreations@mail.com

We reserve to right to refuse any compensation if complaint is made after 3 days.

Please note that because our products are edible food items they are non-returnable.

 

 

Acceptance of Terms

By placing an order with ourselves you have accepted and agreed to our terms and conditions.

 

 

 

 

 

 

Sweet Creations stoke trading under DnK Ltd.